• Turning Confrontation To A Collaborative Conversation

Turning Confrontation To A Collaborative Conversation

  • October 09, 2013
  • 12:00 PM - 1:00 PM
  • Online


  • 25 + GST
  • 40 + GST

Registration is closed
Conversation can go from good to bad in the blink of an eye. The skill of turning a difficult conversation or confrontation back to a respectful dialogue is an essential one, especially for those working on multi-stakeholder projects or on teams during change processes. In this webinar, participants will learn about how to have the conversations that matter most-- and are mostly avoided.

Guest: Sharon Wilson

Sharon Wilson is a Chartered Mediator, a national designation, and a graduate of the Justice Institute of British Columbia (1992). One of the first formally trained Mediators in Alberta, Sharon has pioneered in the field of interest-based principled conflict resolution; developing processes, training and designing systems within organizations in government and industry. Sharon has been in business for over 35 years; as a principal of Resources International, initially providing service to the gas and oil industry; then adult education and corporate training; and for the last 20 years, Sharon has been working fulltime in the field of dispute resolution, as a practitioner, trainer and consultant.

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