• IEDC/EDABC Business Retention and Expansion Program

IEDC/EDABC Business Retention and Expansion Program

  • November 01, 2012
  • November 02, 2012
  • Sheraton Vancouver Airport (Richmond, BC)

This interactive course presents the core components of a BRE program and why the concerns of local businesses need to be actively addressed. By building an understanding of business visitation techniques and survey methods, practitioners will be able to clearly gauge their community's business climate. Learn the "red flags" that may indicate a company is looking to move elsewhere, and learn how to structure an effective technical assistance program to respond to business concerns. This course helps participants understand how a BRE program relates to attraction, workforce development, small business finance, technology transfer and many other economic development activities.


This is the first time an IEDC course has been offered in Canada.  Delegates are welcome from across Canada and the USA.  This course counts as one of the mandatory courses for IEDC certification and EDABC is working towards getting EDAC/UoW certification.


Course Highlights:

  • Establishing, maintaining and upgrading a BRE program
  • Creating effective models for business visitations and surveys
  • Customer-Relationship Management (CRM) techniques
  • Marketing a BRE program
  • Establishing an early warning system
  • Cluster and industry-focused BRE programs
  • Tracking and analyzing customer feedback and response
  • Quantitative and qualitative economic development metrics

Sheraton Vancouver Airport
7551 Westminster Highway
Richmond, BC, Canada
Phone: (604) 273-7878

IEDC Room Rate: $135 single/double
Cut-Off Date: Thursday, October 11, 2012

Click here for more information and for registration details

Your Economic Development Network in Alberta


Toll Free Phone: 1.866.671.8182


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